bajive is committed to protecting the personal data of every player on its platform. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you hold as a registered bajive player in Bangladesh.
These cards highlight the most important privacy commitments bajive makes to every player. They complement, but do not replace, the full legal text of this Privacy Policy — please read the complete document carefully.
All personal and financial data collected by bajive is stored on encrypted servers protected by 256-bit SSL technology. Access to stored player data is restricted to authorised bajive personnel on a strict need-to-know basis. No data is stored in plain text.
bajive does not sell, rent, or trade your personal data to any third-party marketing organisation, data broker, or advertiser. Your name, contact details, and payment information are used exclusively for account management, KYC compliance, and transaction processing.
As a bajive player, you have the right to access, correct, and request deletion of your personal data at any time. You may also withdraw consent for non-essential data processing. Submit any data rights request to [email protected] and bajive will respond within a reasonable timeframe.
bajive's data practices are tailored to the Bangladesh market. Payment data associated with bKash, Nagad, Rocket, and Upay accounts is handled in accordance with local mobile financial service norms. bajive does not retain full payment credentials beyond what is necessary for transaction verification.
bajive uses cookies and similar tracking technologies only for essential platform functionality, session management, and aggregate analytics. bajive does not use tracking cookies to build cross-site advertising profiles. Cookie preferences are explained fully in Section 8 of this policy.
bajive sends promotional communications only to players who have explicitly opted in during registration or via Account settings. You may withdraw marketing consent at any time by updating your Account preferences or by contacting [email protected]. Opting out does not affect transactional communications.
bajive respects your right to control your personal data. The following rights are available to every registered player and may be exercised at any time by contacting [email protected].
You may request a copy of all personal data bajive holds about you, including account information, transaction history, and KYC documents submitted. bajive will provide this information within a reasonable period of receiving your verified request.
If any personal data bajive holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain details directly via your Account settings or by contacting our support team.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that bajive may retain certain data for the duration required by applicable compliance and anti-money-laundering obligations, even following an erasure request.
You may request that bajive restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or where you have objected to processing and a determination is pending.
Where technically feasible, you may request that bajive provide your personal data in a structured, commonly used, machine-readable format so that you may transfer it to another service provider of your choosing.
You have the right to object to bajive processing your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of bajive's legitimate interests, subject to bajive demonstrating overriding grounds for continued processing.
This Privacy Policy ("Policy") describes how bajive ("bajive", "we", "us", "our") collects, uses, stores, shares, and protects personal data relating to individuals ("Player", "User", "you") who access or use the bajive website located at https://bajive.net, including all games, sports betting markets, live casino features, and associated services (collectively, the "Platform").
bajive is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. This Policy is designed to give you a clear understanding of your privacy rights and how bajive fulfils its obligations as a data controller.
By registering a bajive account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the bajive Platform.
This Policy should be read alongside bajive's Terms & Conditions and Responsible Gaming Policy, each of which is incorporated into this Policy by reference.
For the purposes of this Privacy Policy, bajive acts as the data controller in respect of personal data collected from players using the Platform. As data controller, bajive determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully and in accordance with this Policy.
All enquiries relating to data protection, privacy rights requests, and complaints should be directed to bajive's designated data contact at [email protected]. Please include "Privacy Request" in the subject line of your message to ensure your enquiry is routed to the appropriate team.
bajive collects personal data that is necessary for operating the Platform, processing transactions, complying with legal obligations, and providing a safe and personalised player experience. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, gender | Account registration, KYC verification, age confirmation |
| Contact Data | Mobile phone number, email address, residential address in Bangladesh | Account management, transaction notifications, support communications |
| Financial Data | Mobile banking account references (bKash, Nagad, Rocket, Upay), Visa/Mastercard last four digits, transaction history | Deposit and withdrawal processing, fraud prevention, AML compliance |
| KYC Documents | Bangladesh NID scan or passport copy, address proof documents | Identity verification, regulatory compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session duration | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, betting activity, login timestamps | Responsible gaming monitoring, personalisation, platform improvement |
| Communications Data | Records of support chat interactions, emails sent to [email protected] | Customer service, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | Ensuring marketing is sent only to consenting players |
bajive does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where a player voluntarily provides information relevant to a self-exclusion or responsible gaming request, in which case such data is processed solely for the purpose of giving effect to that request.
bajive collects personal data through the following means:
bajive processes personal data only where a lawful basis for doing so exists. The applicable legal bases are:
bajive uses the personal data it collects for the following specific purposes:
bajive will not use your personal data for any purpose that is materially different from the purposes described above without first notifying you and, where required, obtaining your consent.
bajive does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances. bajive may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:
All third parties with whom bajive shares personal data as data processors are required to process that data strictly in accordance with bajive's instructions and this Policy, and are prohibited from using your data for their own independent purposes.
bajive uses cookies and similar technologies (such as web beacons and local storage objects) to support essential Platform functionality and to gather aggregate analytics data. The types of cookies bajive uses are as follows:
bajive does not use third-party advertising or retargeting cookies that track your activity across other websites to serve you targeted advertisements. No cross-site advertising profile is built from your bajive browsing activity.
Most web browsers allow you to control cookie settings through their privacy or settings menu. Disabling essential cookies may affect your ability to log in and use the Platform. Disabling functional or analytics cookies will not prevent you from using the Platform but may reduce the quality of your experience.
bajive retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
On expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with bajive's internal data disposal procedures.
bajive implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures include:
While bajive takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and interests, bajive will notify affected players without undue delay and will take all appropriate remediation steps.
Players also have a role in maintaining their own account security. You should choose a strong, unique password for your bajive account, enable two-factor authentication where available, and never share your login credentials with any third party. bajive will never ask you for your password via email, live chat, or any other communication channel.
bajive's primary operations and data storage are focused on serving the Bangladesh market. In some circumstances, personal data may be processed by bajive's technology partners or game content providers who are located outside Bangladesh. Where such transfers occur, bajive ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that described in this Policy.
Such safeguards may include contractual data processing agreements that impose data protection obligations on the recipient that are consistent with bajive's own obligations under this Policy, and technical measures such as encryption to protect data in transit.
bajive will not transfer your personal data to any jurisdiction or recipient where bajive cannot be satisfied that adequate protections are in place for your data rights.
The bajive Platform is strictly intended for adults aged 18 years and above. bajive does not knowingly collect, store, or process personal data relating to any individual under the age of 18. Age verification is conducted as part of bajive's KYC process, and any account found to belong to a person under 18 is permanently suspended immediately upon discovery.
If bajive becomes aware that personal data has been collected from a person under the age of 18, it will take immediate steps to delete that data from its systems. Parents or guardians who believe that their child may have registered an account on bajive are encouraged to contact [email protected] immediately so that the matter can be investigated and resolved without delay.
The bajive Platform does not contain links to third-party websites. bajive does not link outward to external platforms, social media profiles, affiliate sites, or partner websites from within the Platform. This Policy therefore governs only the data practices of bajive's own Platform and does not extend to any third-party website or service.
bajive is not responsible for the privacy practices of third-party payment providers (such as bKash, Nagad, or Rocket) when you interact with those providers' own applications or interfaces to initiate a transaction. Players are encouraged to review the privacy policies of any third-party service they use in connection with their bajive account.
bajive reserves the right to update or amend this Privacy Policy at any time to reflect changes in its data practices, legal obligations, or Platform features. Where changes are material, bajive will provide advance notice to registered players via the email address associated with their account, or via a prominent notice on the Platform, prior to the amended Policy taking effect.
The current version of this Policy is always available at bajive.net/privacy-policy and is identified by the "Last updated" date shown at the top of this document. Your continued use of the bajive Platform following the effective date of any updated Policy constitutes your acceptance of that updated Policy. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure by contacting [email protected].
If you have any questions about this Privacy Policy, wish to exercise any of your data rights described above, or have a concern about how bajive has handled your personal data, please contact bajive's data team using the following details:
bajive takes all privacy concerns seriously and is committed to resolving complaints fairly and transparently. If you are not satisfied with bajive's response to a privacy complaint, you retain the right to escalate your concern to the appropriate data protection authority or legal body in your jurisdiction.
Now that you know how bajive protects your data, log in to your account, explore our game lobby, or visit the FAQ for answers to common questions. Our support team is available around the clock at [email protected].